ANAPHYLAXIS AND AUTO INJECTOR
3 hours

- Definitions
- Causes and risk factors 
- Epidemiology of anaphylaxis 
- The effects of chemical mediators within the body 
- Triggers to anaphylactic shock 
- Recognition of anaphylaxis - ABCDE approach 
- Management and emergency first aid procedures for Anaphylaxis 
- Practical training: The safe use of adrenaline auto-injectors using training devices of currently available products (Epipen, Emerade and Jext).

BASIC FOOD SAFETY AND NUTRITION
3 hours

- Basic principles of food safety
- Cross contamination risks in food preparation and handling
- Hygienic practices and expectations required of a food handler
- Maintaining a hygienic environment when preparing and handling food
- Nutrition and Hydration
- The 5 food groups and function for a healthy balanced diet 
- Roles and responsibilities in maintaining nutrition and hydration Identifying poor nutrition and hydration 
- Promoting nutrition and hydration and taking a person-centred approach in identifying ways in which an individual can be supported

BASIC LIFE SUPPORT AND AED (BLS)
3 hours

- Roles and limitations 
- Consent, communication and being aware of advanced decisions relating to ‘DNAR’
- The chain of survival
- Primary survey / Recovery position
- Cardiopulmonary Resuscitation (CPR)
- Choking emergency (using a choking simulation training device)
- Safe use of an Automated External Defibrillator (AED)

CHALLENGING BEHAVIOUR & BREAK AWAY
7 Hours

- Legal framework 
- Relevance of risk assessment 
- Understanding the definition of ‘Reasonable Force’ 
- What violence and aggression are
- The continuum of aggression 
- Trigger factors
- Recognising the escalation of behaviours that challenge
- Effective communication skills covering both verbal and non-verbal
- How to resolve conflict and de-escalate situations
- Incident reporting and the use of Antecedent, Behaviour, Consequence and Debrief Charts (ABCD) in identifying triggers and managing incidents of challenging behaviour
- Practical: A range of breakaway skills and techniques appropriate for your individual service. 

COMMUNICATION, INFORMATION AND RECORD KEEPING
3 Hours

- Legislation regarding confidentiality 
- Secure systems for recording, storing and sharing information 
- Keeping records that are up to date, complete, accurate and legible 
- How, and to whom, to report if aware that agreed ways of working have not been followed in relation to handling information and confidentiality
- Seeking advice and support regarding information handling and confidentiality
- Recognising when information must be shared with appropriate individuals 
- Effective communication and meeting the communication and language needs, wishes and preferences of individuals 
- Communication methods and styles including verbal and non-verbal communication, communication aids and equipment 
- Checking understanding and responding to individuals when communicating 
- Potential barriers to communication with service users and how to reduce them

CREAMS & TOPICAL MEDICINES
3 Hours

- Topical Creams and Medicines Applications and Record Keeping
- Responsibilities and legislation
- Infection Control principles
- Record keeping and the use of topical medicine application records (TMARs)
- Reporting concerns
- Storage and disposal of topical medicines
- Practical: Scenarios with application of creams, lotions and completion of TMAR paperwork

CONTINENCE & CATHETER CARE
3 Hours

- What incontinence is and what can cause it
- The different types of faecal and urinary incontinence 
- Products available for continence management 
- Effective infection control precautions and skin care 
- Roles and responsibilities and limitations 
- Identifying and managing concerns 
- Introduction to stomas, products available and the care of stomas
- Practical: Changing catheter day bags, connecting night bags and the cleaning of catheter tubes.

DEMENTIA
3 Hours

- What Dementia is and is not 
- Statistics and figures 
- Common types of Dementia – Alzheimers, Vascular, Lewy Bodies and Frontal-temporal lobe 
- Tom Kitwoods’ 5 key elements to person centred planning Understanding how dementia can affect brain function, abilities and daily living 
- The impact of the environment on individuals with dementia 
- Providing positive support and communication

DIABETES AWARENESS
3 Hours

- What diabetes is 
- The function of glucose and insulin within the body 
- Types of diabetes 
- Signs and symptoms of diabetes 
- Treatment and management of diabetes 
- Recognising short term complications: Hypo/Hyperglycaemia and Ketoacidosis and actions to take 
- Long term complications: Foot care, Retinopathy, Cardiovascular and Kidney disease

EMERGENCY FIRST AID AT WORK
7 Hours

- Legislation
- Roles and responsibilities 
- Assessing the situation and Primary survey 
- Cardiopulmonary Resuscitation and the safe use of an Automated External Defibrillator (AED) 
- Casualty assessment and the Recovery position 
- Choking 
- Wounds and bleeding 
- Circulatory shock 
- Fainting 
- Seizures 
- First aid for minor injuries: small cuts, grazes and bruises, minor burns and scalds, small splintersand foreign objects

END OF LIFE CARE
3 Hours

- Definition end of life care 
- Roles and responsibilities when supporting end of life care 
- The stages of grief 
- Principles of good communication 
- Assessment Domains (Holistic Approach) 
- Advance Care Planning and Advance Decisions 
- Symptom management and caring for the dying person 
- Skills to support others during and after death

EPILEPSY AWARENESS
3 Hours

- What Epilepsy is 
- What a seizure is, and potential causes 
- Epilepsy seizure classifications 
- Methods of diagnosing Epilepsy 
- Potential triggers of Epileptic seizures 
- Treatments available for Epilepsy 
- Emergency first aid procedures 
- Record keeping

EQUALITY & DIVERSITY
3 Hours

- Legislation and codes of practice relating to equality and diversity What equality and diversity, inclusion and discrimination means and how it can affect the workplace
- Awareness of stereotyping, prejudice, victimisation, harassment and hate crime 
- Different types of discrimination 
- How person-centred care planning can reduce the likelihood of discriminatory practice 
- How and where to seek additional advice or support 
- How to challenge discriminatory practice when it occurs

FIRE SAFETY
3 Hours

- Legislation
- The Fire Triangle 
- Methods of Fire spread 
- Measures taken to prevent and reduce the outbreak of fire 
- Cost of an outbreak of a fire in the workplace 
- Reporting fire issues and faulty equipment 
- Personal safety when faced with a fire situation 
- Strategies involved in evacuation 
- Fire extinguishers and their uses in a fire situation

HEALTH & SAFETY INC. COSHH
3 Hours

- Health and safety related legislation 
- Workplace tasks that require specific training 
- Risk management – Definition of hazard, risk and control measures Principles of the 5 stages of the risk assessment process 
- Reporting identified hazards and risks 
- Principles of workplace security 
- Recognising and managing stress 
- COSHH: Forms of hazardous substances 
- How they can enter the body 
- Potential health effects 
- Classification and labelling 
- Storage and handling
- The use of appropriate personal protective equipment

INFECTION CONTROL & PREVENTION
3 Hours

- Related legislation 
- How infection can get into the body 
- The principles of the ‘chain of infection’ 
- How a worker’s personal health or hygiene might pose a risk to the individual being supported 
- Common types of personal protective clothing, equipment and how and when to use them 
- The principles of safe handling of infected or soiled linen and clinical waste 
- Additional infection control measures taken during an outbreak of infection and the care of vulnerable individuals affected
- Practical: Effective hand hygiene/washing (using training glow gel and UV disclosing light). Correct application and removal of PPE

MEDICATION ADMINISTRATION
3 Hours

- Associated legislation 
- Definition of drug and medicine 
- Record keeping and administration of Controlled Drugs 
- Common types of medication and their uses 
- Adverse drug reactions and side effects 
- Topical and systemic - Routes of administration and forms of medication available 
- Prescriptions and medication labels 
- Safe storage of medication 
- The rights of medication administration 
- Refusal and covert administration 
- Medication record keeping 
- Medication errors 
- Receipt, storage and disposal of medication supplies

MENTAL CAPACITY ACT & DEPRIVATION OF LIBERTY SAFEGUARDS (MCA & DoLS)
3 Hours

- Understand what the Mental Capacity Act 2005 (MCA) is
- The 5 statutory principles of the MCA 
- The impact of MCA on the role of the worker and record keeping in relation to MCA 
- Best interest decisions/ Deprivation of Liberty Safeguards (DoLS) 
- The impact of DoLS on the role of the worker / Recognise when it may be appropriate to apply for a DoLS

MOVING AND POSITIONING (MANUAL HANDLING)
7 Hours

- Related legislation 
- Definition of manual handling 
- Anatomy of the spine 
- Injuries and statistics 
- Safe moving and handling principles 
- Pre-transfer assessment of Task, Individual, Load, Environment and Equipment (TILEE) 
- Unsafe working practices and controversial techniques 
- Duty of care - Person led assistance.  
- Practical:Participation of a variety of assistance/positioning techniques and use of available equipment.

RISK ASSESSMENT
3 Hours

- Related legislation
- Injury and accident statistics 
- Definitions of ‘Hazard’, ‘Risk’ and ‘Control measure’ 
- The 5 steps of the risk assessment process 
- The hierarchy of control
- Risk matrices 
- Risk assessment within health and social care 
- Person centred approaches in risk assessment 
- Consideration for the Mental Capacity Act and Deprivation of Liberty Safeguards

SAFEGUARDING OF VULNERABLE ADULTS (SOVA)
3 Hours

- Definitions: Safeguarding, vulnerable adult and abuse 
- Related legislation 
- Roles of the local authority and the Care Quality Commission 
- Worker roles and responsibilities 
- The different types and categories of abuse 
- Recognising potential indicators of abuse 
- Process and procedures for identified or suspected abuse 
- Reporting and recording 
- Person centred approaches in safeguarding and reducing the likelihood of abuse

SKIN CARE & PRESSURE ULCER
3 Hours

- The function and biology of skin 
- What a pressure ulcer is 
- Causes of pressure ulcers 
- Risk factors of developing pressure ulcers 
- Waterlow charts and risk assessment 
- Common ulcer sites 
- Recognition of the early signs of pressure ulcer development 
- The different stages of pressure ulcers
- Safeguarding and responsibilities 
- Skin care and pressure ulcer prevention 
- Equipment available for the prevention and treatment of pressure ulcers